TELEPHONE CALL IN BUSINESS SITUATION

BUSINESS ENGLISH ASSIGNMENT

Group Name :

1.      Diaz Rianty Safitrie (28216074)

2.      Gita Mawar Mawangi (23216070)

3.      Larassati Anngita Putri (24216003)

4.      Nur Ayna Angkat (25216534)

5.      Olivia Shania Yudhistira (25216685)

6.      Tiara Ary Gerindra (27216379)

Class : 3EB01

GUNADARMA UNIVERSITY

FACULTY OF ECONOMICS

Second assignment.

Telephone call in business situation.

Kring..Kring..

Secretary         : Good Morning! Zalora Indonesia, Olive speaking. How may I help you?

Client              : I would like to speak with Mr. Dylan, please.

Secretary         : Could I ask who’s calling, please?

Client              : It’s Tiara from Studio Tropik.

Secretary         : May I ask what it’s about?

Client              : Yes, of course. I’m calling to discuss about our upcoming product launching. He told me to call his office.

Secretary         : Ms. Tiara, I will check to see if Mr. Dylan is available to take your call. Can you hold for a minute?

Client              : Okay.

Secretary         : Thank you, I will be right back.

*changes line*

Secretary         : Good Morning, Mr. Dylan.

CEO                : Morning, Olive.

Secretary         : I’m sorry to bother but I have someone on hold. She said she would like to talk to you about Studio Tropik’s new product launching. Her name is Tiara. Will you receive the call?

CEO                : Yes, I’ll take the call. Please put her through.

Secretary         : Yes, sir.

*changes line again*

Secretary         : Thank you for waiting, Ms. Tiara. Mr. Dylan is ready to speak to you. I will now put you through to him.

Client              : Thank you, Olive.

*changes line again*

Client              : Good Morning, Mr. Dylan. It’s Tiara from Studio Tropik. We met last week at a beauty conference.

CEO                : Morning, Ms. Tiara. Yes, I remember. Your company’s going to launch a new product, right?

Client              : You’re right, Mr. Dylan. You offered us to launch our product initially through Zalora and I talked about that to my boss.

CEO                : And how did it go?

Client              : She agreed to take your offer and wanted me to arrange a meeting for further discussion.

CEO                : That’s great. Please arrange the meeting in the near future with my secretary, since she knows my schedule. I’m looking forward to our collaboration.

Client              : Thank you Mr. Dylan.

CEO                : I’m putting you back to my secretary’s line.

Client              : Okay.

*changes line again*

Client              : Hello. I’ve talked to Mr. Dylan. He told me to arrange a meeting very soon.

Secretary         : Okay. When would be convenient for you?

Client              : I will have to check my boss’s schedule first. Is it alright if I call you again tomorrow for the exact date?

Secretary         : It’s alright. Is ther anything else?

Client              : That’s all. Thank you for your time.