Business
Job/Project : Birthday Party
·
EXPLAINING THE GOAL(S) AND BENEFIT(S) OF THE
JOB/PROJECT
(Member
: Olivia Shania)
The biggest
project of this month is organising a birthday party for an eight year old.
Goal number one of course, birthday party should be fun. A theme is
needed so the whole event would turn out great. A theme will also make it
easier for us to plan the rundown, decorate the space, etc. We need to hire a
great MC and make games with various presents.
The kid
that is having the party comes from quiet a rich family. Many people are
expected to show up. So, the second goal is to provide a big space. So the
choice comes down to a hall. The hall has to be in downtown so it will be easy
to access from many directions. Big hall is also useful to store gifts from
people.
The event
will take place in a spacious place, so it is easy to have distance between
each other and not in a family vibe. Creating a warm and cozy atmosphere is the
third goal. We need to decorate the place beautifully and also put some cozy
chairs for parents to bond.
Last but
not least, the birthday kid himself. He wants a massive fun birthday party. A
grand cake, many baloons, entertainers, streamers and confetti are needed. We
also need to provide goody bags for other kids to take home.
·
EXPLAINING PROCESS CHAIN (FROM THE START UP THE END)
OF THE JOB
(Member
: Nur Ayna)
First process from birthday party
is do a consult to their family to find out what they want, like a good day and
a good time for the party. A good day for the party is in weekend and a good
time for the party is in the afternoon. After select a day and a time,
preparation of budget for the birthday party. Budget for the party is around
Rp. 100.000.000. After decide the budget, create a guests list for the party,
like families, friends, and neighbors. After that, decide the place for the
party, and the place is in Hotel Ballroom. Decide the theme for the party, and
the theme is cartoon movie because the kids like cartoon movie and there are
some cartoon clowns too.
After all finish, send the
invitations to the geusts list one week before the party. Create a plan for the
foods and beverages, because it’s for kids so the food is not too spicy like
birthday cake, cupcakes, fruit, pudding, brownies, and cookies. And for
beverage, the taste must sweet like fruit juice, milk and smoothies. In 1 day
before the party, decoration the ballroom with cartoon balloons, confetti,
cartoon hat,,cartoon mask and etc to match the theme. On the day, serve the
foods, beverages and birthday cake in the table before the guests come. When
the guests come, make sure the party can be enjoy for all the guests and the
kids can play with the clowns and then the party can go according to the
schedules of the party, the schedules are opening, speech from their parents,
blowing candles, cutting cakes, eat the food and drink beverages, and closing.
After the party finisih, give snack packages to all the guest.
·
EXPLAINING HIS/HERSELF EXPERIENCE
(Member
: Larassati Anggita)
EO is providing services to
clients. Therefore, no matter how difficult the EO challenges as possible do
not reject any work that comes. For work to be more effective, one week before
the event process takes place. The client discusses the concept of the program
he wants to EO. This is important to discuss so that the next step is easier to
do. However, we as EO still provide input and recommendations to clients on the
concepts that clients want, so that the concept of the event can be maximized.
In this case the form of service to
the client must be optimal to meet the wishes of the client. We designed this
birthday party by arranging all the chairs for the children, buying cakes that
were designed to be attractive and various party supplies. And also we present
expert readers and magic attractions whose specialty is for children's birthday
party entertainment. n
this case the form of service to the client must be optimal to meet the wishes
of the client. We designed this birthday party by arranging all the chairs for
the children, buying cakes that were designed to be attractive and various
party supplies. And also we present expert readers and magic attractions whose
specialty is for children's birthday party entertainment.
At the party venue, we and all the
crew will check whether all the decorations are done well and make sure the
event goes well until the birthday event is finished successfully
·
EXPLAINING HOW TO DELEGATE THE PARTS OF THE JOB
(Member
: Gita Mawar Mawangi)
In order for a
goal that is expected to run smoothly, in this EO business there needs to be
delegation of tasks to create work efficiency. This delegation is done so that
each part can focus on what the object of their work is in accordance with
their abilities, so that it can save time and effort. In delegating tasks, the
first step we take is to determine each type of task with clear details of the tasks
such as how the concept and schedule must be carried out by each part.
For example
Laras and Diaz from the decoration section must prepare various properties that
support to present an event venue that fits the client's wishes with a deadline
that is determined and adjusted to the bugdet that has been agreed with the
client. Laras and Diaz also have the ability to decorate.
Likewise with
Tiara from the consumption department, find out what kind of food the client
wants by looking for quality catering. Tiara knows the types of foods that are
suitable and often served on children's birthdays, including birthday cakes
which are one of the most important things on a birthday event. In addition,
tiara also has connections with catering and cake companies so that product
quality is guaranteed and can reduce the costs incurred.
Next to the
souvenir section, the responsibility is given to Gita. Where Gita knows the
development of trends that are being liked by children. For example souvenirs
are given in the form of slime or squshy which are currently being favored by
children with packaging in the form of attractive cartoons.
After that for
the event, Ayna and Olivia prepared the best roundown event. By knowing what
you want to present at the client's request and focus on making the event as
expected.
In order for the
event to run according to expectations, each part focuses on what is their
responsibility. In addition, to make a good delegation. Our EO makes clear
communication throughout the team, starting from various information on the
concept of the program that the client wants, to the obstacles faced by each
part so that the project leader can help find solutions to achieve the success
of an event.
·
EXPLAINING HOW TO GIVE WEEKLY REPORTS OF
THE JOB PROGRESS
(Member
: Tiara Ary Gerindra)
As
a good event organizer of children birthday party, we have weekly reports of
the progress. Here are some reports:
1st week :
Hold a meeting
to discuss about party theme, party date and time, party budget, and fix the
number of the guests invited.
Result : After
take a long time to discuss with the client, we choose cartoon movie as party
theme. It because the children like cartoon a lot, so it can’t make them bored.
And then we choose 9th december 2018 (on Sunday) to hold a party, because
luckily it is client’s daughter birthday. We also choose 4 p.m. as a party
time, because the sun isn’t too stinging to go out and it’s good to children
after take a nap in the afternoon. We also agree with the budget is about Rp.
100.000.000,-. It’s perfect budget to make festive party not only for children
but also for their parents and client’s relations. From the budget, we could
fix the number of the guests invited is around 20 childrens and 35 client’s
relations. So the fix number is 55 people. But we make 10 more unexpected space
for unexpected guests.
2nd week:
Doing survey
some places to get the best place for the party, but not only that, there we
also discussing about entertainment that client’s want, and the photographer.
Result : We have visited five places : Ballroom
of Margo Hotel, Unicorn Cafe, Sasana Kriya TMII building, Rumah Ranadi, and
Chakra. Here are explanations about the places
a. Ballroom
of Margo Hotel : This is the best place to hold a party for a quite rich
family, it provides some facilities (chairs, tables, and others) and also big
space. It can be decorated beautifully. It’ll be cozy to all guests.
b. Unicorn
Cafe : There’s a lot of girls stuffs like unicorn dolls, girls toys, etc, and
the children guests aren’t only girls, but also boys. So we didn’t choose this
place.
c. Sasana
Kriya TMII Building : Other people have booked this place
d. Rumah
Ranandi : It’s an outdoor place. So if it;s rainning, we can hold a party.
e. Chakra
: There’s full of water, it is not safe for the children
And we finally booked Ballroom of Margo Hotel to be a party place.
Furthermore
about entertainment, we rent four clowns to entertein the guests, and we place
each clown on the each corner of the building.
And
then about the photographer, we decide to use our mainstay photographer
“Flownhat Photographer’. Because it’s trusted since seven years ago.
3rd
week:
Ordering and
doing design paper invitation, planning party decor, fixing the best catering
and listing the menu, preparing goodie bags for the party souvenirs.
Result : We’ve
ordered paper invitation on berry berry paper shop, and it will take a week to
complete the design and printing. The fix number of paper invitation is 65
invitations.
The
things that we need to decor the party are some balloons, cozy chairs for
childrens and their parents, confettis, steramers, christmast lights, and other
things that our staff have managed.
We
booked Samanta Catering as a party
catering. They’re offering some menu packages for us. And we choose packages 4
for children because it is not spicy and the taste is sweet (because they like
sweet food). For the parents, we choose package 6, it has various taste.
Sixty
goodie bags are ordered from Polysal
Shop, We ordered that number to anticipate if there are children who want
ask for more goodie bags.
4th week :
Arranging
the party schedule
Result : The party schedule is arranging from the opening, speech
from the client, blowing candles and making a wish, cutting the cakes, eating
the food and drinking the bevarage, the children playing with the clowns, free
time and closing.
That’s
our weekly reports from the begining until now.
·
EXPLAINING
HOW TO COPE WITH/HANDLE SOME CHANGES NEEDED BY CUSTOMERS/CLIENT
(Member : Diaz Rianty
Safitrie)
Everyone in business has to deal
with an customer whose wishes change. The challenge is to handle the situation
in a way that leaves the customer thinking you operate a great job.
How to handle
some problem in the birthday party
-
The client requested
that there was no shortage of food on the table, so we always check the food on
the table and we will soon fill the food if the food runs out
-
The clown of a sudden
can’t attend the event, so we quickly search a replacement for a clown
This is steps to
handle some changes needed by customers/client.
-
Listen and Understand
Client
A deciding factor for a
business to succeed is an open communication. Sometimes, all a customer wants,
is to be heard. Begin with understanding why the customer is having second
thoughts by asking “What would be an acceptable solution to you”. Before we
offer solutions, ask the customers how he would like the problem to be resolved
offer choices whenever possible. Listen the customers, don’t look for the
nearest exit because the customers wants to be listened to and understood
-
Write all what want to
change from the original plan and we will explain solution . It’s more than
likely that the client will understand, and go with what you think is best.
-
Dealing with revision
If work change, or if it involves
more time than estimated, we will inform Client and they can renegotiate the
work’s cost. At this point if the client requires something outside of first
plan , we must take into defining new goals and coming up with a new additional
cost. And if the client had issues with this, then we have every right to
cancel the project. Seek out the best way to handle the situation and give the
right solution for the project
-
Defining the project goals what will
to change
When
discussing the project, figure out in great detail what the client is
expecting. Once we have all of the details we need, get a final approval from
the client on what’s been established. If the client agrees with what’s been
defined, then move forward to the next step
-
How
to prevent unnecessary client requests
The best thing we can do for every project is to
discuss and define specific goals. Before we take any payments for the design
work, it’s imperative that both we and the client are on the same page. During
preliminary discussions about the project, go over their goals (specifics of
what they’re in need of), expectations (steps to take and when), but also
define the roles you both will play. Client is the expert in their field, so
they should be delivering their project goals in detail. Then it’s my job to
take those goals and seek out the right solution
-
Make
changes as requested by the client.
