FORMAL INVITATION

FORMAL PRESENTATION

Giving a formal presentation

Manager Product : Good morning everybody. Firstly, I would like to thank you all for coming. My name is Brisia Jodie, I am a product manager of PT Citra Elektronik. Today I want to present about our latest product innovation. Lets’get started.

Nowadays, we need tools to ease and help ourselves in our daily live. So,  in today’s meeting, I’m presenting our newest product that will be launced. This launching is done in order to cath up with technology development and create new inovatin in electronics. New product that we’ll launch  is an electronic tool that combine between speaker and fan. It’s called “SPIFAN”. This  product helps users to play  music with the highest volume and cooling the room at the some time. It is suitable for the event attended by a lot of people.

This SPIFAN has cube  shape with dimension 360x300x760 mm and has a weight 2 kg so it can be moved easily. There’s an auto swing than can activate the air circulation mode horizontaly (left and right), so it can deliver cold air evenly to the entire room. On the fan part, it has 3 turbos that can be choosed by users as needed. And then the speakers are placed on left and right side with the super bass. We can put cd or connect the usb through he phone to play the song that we want. It also has touchscreen to choose a song and it con change  to the radio mode. It also has a port of microphone if you want to use microphone as a the other speaker. The specification of the speakers are very sophiscated and this speakers can compete with other speaker, because “SPIFAN” has maximum SPL (sound pressure level), output : 134 dB, frequency range (-10 dB) : 31 HZ – 150 HZ and frequency response (± 3 dB) : 42 HZ – 150 HZ. So, it produces very clear and big sound.

With Spifan you will certainly get a variety of attractive facilities. Make your activities easier and fun with spifan. So many of my presentations about our latest products. Are there any questions?

Audience               : Before, I would like to congratulate you on the newest product launch. I think Spifan is very innovative. I want to ask you, how about the electrical power needed by Spifan with such specifications? Will it need a large amount of electricity ?

Manager Product : The electrical power needed by Spifan is very economical, which is only 35 watts. Besides that, if the power suddenly turns off due to power failure or the product wants to be moved to a place that is not reachable by an electrical outlet. We can still use the product comfortably because the product will automatically save power when it is connected to a power source, so that when the power source is off the product can still be used.

Audience               : Oh waw, that sounds amazing. Thank you.

Manager Product : Thank you too for your question. Are there more questions?

Audience               : I want to ask you how much is the price of the product you are going to market with the very sophisticated specifications? Surely the price will be very expensive right?

Manager Product : Don’t worry about the price. The materials and equipments that we used are of high quality for cheap price, because the materials are imported. So that, the price of materials can be reduce. We will sell it around Rp. 1.500.000’-. the price is cheaper than market price of an ordinary speaker without any other facilities, such as a fan. I thought this will attract consumers who always doing activity that needs a speaker, microphone and also a fan. Because your satisfaction is our priority. So that’s an explanation of the innovative products that we will launch. Thank you for your attention.

Member of group :

Diaz Rianty Safitrie (28216074)

Gita Mawar Mawangi (23216070)

Larassati Anngita Putri (24216003)

Nur Ayna Angkat (25216534)

Olivia Shania Yudhistira (25216685)

Tiara Ary Gerindra (27216379)

CONTROLLING THE DISCUSSION IN A MEETING

Diaz             : Good morning, everyone! Thank you for coming here. In today’s meeting, we’re gonna discuss about advertising. First, I’d like to hear if anyone has opinions for methods of advertising?

Larassati      : I think print advertising is a good method.

Diaz             : Why do you think the method is good?

Larassati     : Print advertising is advertising on paper media such as newspapers. In my opinion, with this method anyone can see it. Everyone can read the news through the newspaper because the price of the newspaper is so cheap that anyone can buy it.

Ayna            : But print advertising is not effective in the modern era like now

Diaz             : Yes right, I think so.

Ayna          : Nowadays, it’s rare for anyone to read the news through the newspaper. people read news on the internet.

Larassati       : Why if he doesn’t have a gadget to access the internet?

Ayna           : Who doesn’t have a gadget at this time? That’s impossible. Yes maybe, but just some people

Diaz              : So do you have another opinion?

Ayna         : I think broadcasting advertising is a good method. broadcasting advertising is an advertising method that utilizes broadcasting channels such as television. This method is the most extensive form of advertising.

Gita              : But broadcasting advertising need a very expensive budget.

Diaz              : Budget is not a problem if the method is good.

Gita            : There is a better method with a budget that is not as expensive as broadcasting advertising.

Ayna             : I think that so impossible.

Diaz              : Okay stop! Stay conducive. What do you mean? Please explain.

Gita            : I Think Social media advertising is the good method. Social media has experienced growth in recent years. With social media, the reach is also very broad and the budget spent is not too expensive. Just a budget for endorsement an influencer.

Larassati       : Hmm.. that’s a good method. Indeed today social media is very influential.

Ayna             : Good, I think so.

Diaz              : That’s a very good idea. I really agree with you and I really appreciate the opinions of all of you. I will accept all your opinions as suggestions. That’s all for today’s meeting. Thank you for all of your idea.

Member of group :

Diaz Rianty Safitrie (28216074)

Gita Mawar Mawangi (23216070)

Larassati Anngita Putri (24216003)

Nur Ayna Angkat (25216534)

Olivia Shania Yudhistira (25216685)

Tiara Ary Gerindra (27216379)

MAKING AND RESPONDING TO SUGGESTION IN A MEETING

Olive   : Good Morning everyone, thank you for coming here. In today’s meeting, we’re gonna discuss our new business. As you know, the business we’re running is restaurant. The restaurant’s name is The Jungle. We serve Italian foods such as pasta, etc. our restaurant is designed quite unique, so the customers should follow the procedures we provide to order foods and drinks. Gita, please explain the procedures to us.

Gita       : Our restaurant has the concept of combining nature and modern technology. Customers can order foods and beverages through tablet that each table has. Customers could choose the menu that they desire on an application installed in the tablet. After done choosing, customers should click the order button on the app. Then, once the staffs receive the order, customers will be notified through the application. After that, customers will have to wait for about 15-20 minutes until the food is delivered to their table. That’s the procedures I have prepared.

Olive     : Well, thank you. Next we have Laras to explain the delivery order procedures.

Laras     : I actually have discussed this matter with my team. So, after the order is ready to serve, staff will deliver it to the customers’ table using food trolley. Using food trolley will minimize accident that migt occurs to waiters or waitresses. By using food trolley, waiter or waitresses could also deliver a lot of order to many customers’ table. That’s it.

Olive     : It’s quite nice. We have to balance the modern aspect and the usual ones. But, do you think that our business will survive in the midst of intense competition?

Ayna     : Well, I’m optimist that our business will grow and compete with other restaurants. Our place is going to be unique, designed with jungle concept that’s instagrammable. Teens, young adults, and kids these days like good decorated, unique and aestheticly pleasing places, so I think it will suit their taste. Plus, our restaurant is using modern technologies so it will save time and energy.

Diaz       : I have an idea. How if we create a playground area? So for parents who have children, they can enjoy their time while their kids are playing in the playground. The playground should be designed with jungle concept, so it will match the restaurants concept.

Tiara      : But, creating a playground will take much space. Decorations with jungle concept for our restaurants, I think is enough to make the children entertained and not bored. It will also cut down our cost for restaurants’s decoration. Wouldn’t it be better to add a few tables? Adding tables also means we could gather more customers and receive more income.

Olive     : That’s a good suggestion, how about deciding it by vote?

Gita       : Diaz’s idea is better in my opinion.

Ayna     : In the other hand, Tiara’s idea is more profit-oriented, which is our main goal as a business. I’ll go with Tiara’s suggestion.

Laras     : But, we have to prioritize our customers comfort. I agree with Diaz.

Olive     : Okay, so the final decision is Diaz’s suggestion. We have to make a good name for our restaurants first, so our business will have a good reputation and create a tight bond with the customers. It will make our business last long. Thank you for your time and your idea. Let’s meet again in the next meeting.

Member:

Diaz Rianty Safitrie (28216074)

Gita Mawar Mawangi (23216070)

Larassati Anngita Putri (24216003)

Nur Ayna Angkat (25216534)

Olivia Shania Yudhistira (25216685)

Tiara Ary Gerindra (27216379)

MEETING 7 (TRAVEL)

Topic : Travel

Have you ever had trouble in arranging vacation plans? If the answer is yes, We try to ease You to realize your dream vacation by presenting a good quality travel agent with friendly price. It’s called Jungle Travel.

   Jungle Travel is a travel agent that focuses on Seribu Islan tour packages. Our company has established partnerships with many professional agent like transportation service provider, accomodation, lodging, public services, etc. We are supported by certified guide who knows everything about Pulau Seribu, starting from its history until the best spots that You want to visit.

Jungle Travel offers various options of Seribu Island tour packages, including Bira Island, Pelangi Island, Pari Island, Harapan Islan, and Tidung Island.

The Details

Destination      : Harapan Pulau

Dates               : By Request

Meeting Point : Kaliadem, Marina Ancol

Duration          : 2D1N, 3D2N, One Day Trip

The Price of the Harapan Island Tour Packages

We as a travel agent tour Harapan Island, we provides several Harapan Island tour package with a vriety of options, including One Day Trip (ODT), 2 Days 1 Night Trip (2D1N). And 3 Days 2 Nights Trip (3D2N). Here are the best price that We offer.

Participants	Price for 2D1N	Price for 3D2N	Price for ODT
21-50	Rp. 350.000	Rp. 530.000	Rp. 700.000
10-20	Rp. 360.000	Rp. 550.000	Rp. 750.000
9	Rp. 380.000	Rp. 610.000	Rp. 800.000
8	Rp. 420.000	Rp. 680.000	Rp. 820.000
7	Rp. 480.000	Rp. 730.000	Rp. 850.000
6	Rp. 520.000	Rp.790.000	Rp. 875.000
5	Rp. 590.000	Rp. 820.000	Rp. 950.000

INCLUDE :

1.      Transportation ship (round-trip)

2.      Jasa Rahaja Marine insurance

3.      Welcome drink

4.      Tour leader

5.      Beach view inn

6.      Breakfast, Lunch, and Dinner

7.      Barbeque time

8.      Coffee break

9.      Snorkeling dan instructor of snorkeling

10.  Private Boat to Harapan Island

11.  Underwater Photographer

12.  Beach Bicycle

13.  DVD of documentation

EXCLUDE :

1.      Tickets to Ancol Beach

2.      Personal needs.

Examples of Rundowns (2D1N) :

Day 1

06:00 07:00        Meet the Jungle Travel crews and the other participans on Kaliadem

07:00 10:00        Leaving to the Harapan Island

10:00 12:30        Checking in on Beach view inn, Taking a rest and drinking welcome drink, dan eating the lunch.

12:30 17:00        Preparing to go snorkeling, leaving to Bulat Island to get snorkeling briefing, and then Snorkeling in Macan Island, taking a rest in Gusung Dolphin Island, going back to Harapan Island.

17:30 18:00        Enjoying the sunset in Harapan Island.

19:00 21:00        Taking a bath in beah view inn, Having a diner with beach view.

21:00 24:00        Barbeque and free time

Day 2

05:00 07:30        Having coffee break dan enjoying the sunrise in Harapan Island.

07:30 10:30        Leaving to surrounding islands (Macan Island, Pelangi Island, etc).

10:30 11:30        Going back to Beach view inn for having lunch and preparing to go back to Jakarta.

12:00 15:30        Going to Kaliadem port, muara angke and the trip is done.

Note :

1.      The schedule could be changed because of the weather.

2.      The schedule trip is requested by the participants.

The reasons why You have to choose Jungle Travel as your travel agent because with affordable price , You could get the best facilities. We also have professional crew, the best lodging, and safety fisrt. We guarantee that You won’t be disappointed on our services if  You trusted us to provide the services. Make your dream vacation like on heaven with us.

Name of the member :

1.      Diaz Rianty Safitrie made the opening part of the talk

2.      Gita Mawar Mawangi made the price of the Harapan Island tour packages

3.      Larassati Anggita Putri made the include and exclude parts

4.      Nur Ayna Angkat made the rundown part of the first day's program

5.      Olivia Shania Yudhistira made the rundown part of the second day's program

6.      Tiara Ary Gerindra made the closing part of the talk

MEETING 6 (ASKING AND FOR GIVING OPINIONS)

Topic : Asking  for and giving opinions

Diaz         : Good morning, everyone! Thank you for coming here. In today’s meeting, we’re gonna discuss to boost our customer service as a beauty salon. First, I’d like to hear if anyone has idea for increasing our customer service quality?

Olive        : I think, we need to provide varieties of products from many brands with different usage.

Diaz         : What is the purpose of your idea?

Olive        : As our business grow bigger and larger, we need to keep up our game in satisfying customers. By increasing product variations, customers could choose what they desire or need. Some people might even have brands that they trust, so we could fulfil what they want.

Ayna        : But, what if the customers couldn’t choose the right treatment for themselves?

Diaz         : Right, we should think about that too.

Ayna        : In my opinion, hiring beauty experts is also a must. Customers come with various problems. It might be about their hair, facial skin, or body. Hair and skin with different types and different conditions need different treatments too.

Olive        : It costs much money to do that. Stocking products from various brands will be much cheaper as long as we find the right supplier.

Ayna        : We should consider the fact that many customers have no idea how to choose the right products and even get lost with various products we provide. For that, we need to hire some beauty experts who can consult the customers to customise their needs. Hair and skin are complex things, we don’t want the staffs to mistreat customers’ hair or skin. Do You agree with me, Laras?

Laras        : I don’t agree with you. From my point of view, if we offer many products, we could sell it without having treatment. It might be more advantageous for our business.

Diaz         : Still, hiring beauty experts is quite important.

Laras        : We have more than enough staffs that are experienced. If we have various products, customers have more choices and we could also make beauty packages for them to choose.

Gita          : What if the staffs make mistakes in treating customers and they don’t feel satisfied about that? We want the best for our customers hence the experts we hire are categorised into hair experts, face experts, and body experts, means they really focus on what they’re good at. So, it is not problem if we don’t have various products from various brands. As long as we have products for specific usage, the experts would handle it with no worries. We won’t be risking our company name too by hiring experts.

Tiara         : I have an idea from both your ideas. Well, I reckon it will turn out great.

Diaz         : What it is?

Tiara         : How about combining those ideas?

Diaz         : What do you mean? We can’t afford to do them both since we have a budget.

Tiara         : Various products will be more benefecial for our income, but hiring beauty experts means better customer service and that’s our main goal. For the products, we need to find first hand supplier so the prices will be much cheaper than if we buy it from the market. And for beauty experts, we could hire a group of really talented experts so they could train our staffs. The staffs will get new experience and so we can cut down the budget without risking our customers end up dissapointed. If we ever have dissatisfied customers, we have the experts to handle them.

Diaz         : That’s a great idea. To sum up, we are combining between beuty expert and adding various product. We hire only a group of beauty expert, not many, they will train our staffs and the staffs will get new experiences. That’s all for todays meeting. Thank you for all of your opinions untill we could make a final decision.